Recognising Excellence in Aged Care

The Aged Care Association (ACA) works on behalf of its members to achieve an aged care sector where providers are resourced to deliver accessible, quality care for New Zealanders who need it. Aged residential care providers deliver services to over 40,000 older New Zealanders and their families every year, and we want to make sure examples of excellence in care are recognised and celebrated. These awards recognise care facilities and individuals that are at the top of their game, making the most of opportunities, implementing innovations and improving services.

The awards are in two categories: the first highlights the great work happening in care facilities and the second acknowledges individuals who are making outstanding contributions to the people they care for and work with.

2026 Finalists

Fifteen finalists from across New Zealand have been recognised for outstanding care, leadership, innovation, design, sustainability and service to older people:


Facility Awards

Gilmours Excellence in Food Award for Care Homes and Hospitals  

Keith Park Retirement Village – Auckland

St Andrews Village - Auckland

Ranfurly Residential Care - Fielding

 

Lifecare Property Small Operator Industry Award

The Beachfront Home and Hospital - Stanmore Bay, Whangaparaoa

Harbour View Rest Home - Oamaru

 

Hercules Health Innovative Delivery Award

Te Wiremu House Lifecare & Village – Gisborne

The CARE Village – Rotorua

 

Eversource Sustainability Award

Ranfurly Residential Care - Feilding

Glenbrae Resthome And Hospital - Rotorua

 

ACA Excellence in Design Award

Tamahere Country Club Care Centre - Hamilton

Ashbury Heights Care Centre – Whangārei

 

Individual Awards

Careerforce Legendary Service to the Aged Care Sector Award

Susan Watson, O'Conor Home - Westport    

Sandy Turnwald - Bupa Aged Care New Zealand

 

Leecare Individual Award for Outstanding Solutions

Elyana Pestano Queen Rose Retirement Village – Dunedin

Navjot Kaur, Hodgson House Lifecare & Village - Tauranga


Nominations for this year's Excellence in Care Awards have now closed.


Timeline

June

Applications Open

22 JUNE

July

Applications Close

5 AUGUST

August

Judging Begins

6 AUGUST

September

Finalists are Contacted

28 AUGUST

October 29

Awards are presented at Conference 29 OCTOBER


Excellence in Care Award Categories

EBOS Healthcare Overall Award

The EBOS Healthcare Overall Excellence in Care Award is the premier award of the ACA | EBOS Excellence in Care Awards programme. It recognises the most outstanding achievement across all award categories, with all individual category winners automatically eligible for consideration. The award celebrates excellence, innovation, and exceptional contributions to the delivery of aged care in New Zealand.

Facility Awards

Gilmours Excellence in Food Service Award

This award recognises and celebrates outstanding achievement and innovation in food service in aged residential care, showcasing excellence in menu design, food safety, service delivery, resident experience, and continuous improvement. Shape 

Lifecare Property Small Operator Award

This award recognises the outstanding work of smaller operators in the New Zealand aged residential care industry in caring for, supporting and enriching the lives of residents, their families and staff.

Hercules Health Innovative Delivery Award

This award recognises exceptional effort by organisations and care homes to enhance the excellence of the care they deliver to residents. This may be through innovation, creativity or redesign of the delivery of services in order to provide a true continuum of care options for elderly residents.

Eversource Sustainability Award

This award celebrates organisations or individuals who have demonstrated exceptional sustainability practices within their facility. The award aims to highlight those who have successfully integrated sustainable principles into their day-to-day operations by way of offering sustainable products and services.

Aged Care Association Excellence in Design Award

This award recognises exceptional design, construction or changes to a care facility to create a positive environment for residents and staff. This may include sustainable building practices or creative garden and landscape design, construction of physical care facility buildings or changes to the interior to achieve superior results for elderly residents.

Individual Awards

Careerforce Legendary Service to the Aged Care Sector Award

This award recognises the outstanding contribution of someone who has been part of the aged residential care sector for more than ten years. This person will have continuously made a difference in the lives of numerous residents and staff members.

Leecare Individual Award for Outstanding Solutions

This award recognises the stand-out problem-solver in a care facility. This individual must have been instrumental in implementing solutions to enhance the delivery of quality care.


Excellence in Care 2026 Judging Panel

 

EBOS Overall Award

Andrew Little, Mayor of Wellington

Lucy Millin, Aged Care Sales Manager, EBOS

 

Gilmours Excellence in Food Award for Care Homes and Hospitals  

Rabikah Begum, Principal Workforce and Clinical Lead, Aged Care Association 

Pip Duncan, Food Services Consultant, registered dietitian, and food writer

Ken O’Connell, Culinary Consultant, President of Bocuse d'Or New Zealand and co-owner and executive chef at Copia, Auckland

 

Lifecare Property Small Operator Industry Award

Sir Ashley Bloomfield, CEO, PHF Science and Professor at School of Population Health, The University of Auckland

Carolyn Cooper, New Zealand’s first Aged Care Commissioner and independent consultant

Margaret Milne, interRAI Development & Service Delivery Manager at Te Whatu Ora

 

Hercules Health Innovative Delivery Award

Eleanor Bodger, Co-founder and Director, Eldernet

Paul Goulter, CEO, NZ Nurses Organisation

Jessica Buddendijk, Independent Aged Care Adviser

 

Eversource Sustainability Award

Jessica Buddendijk, Independent Aged Care Adviser

James Patterson, Head of Sustainable Finance, ASB

Mark McCutheon, General Manager, Rheem New Zealand

 

ACA Excellence in Design

Daniel Gannon, CEO, Retirement Villages Council

Stephen Judd, Deputy Chair of Australia's Independent Health and Aged Care Pricing Authority

Tom Webster, Architect and presenter of Grand Designs NZ

 

Individual Awards

Careerforce Legendary Service to the Aged Care Sector Award

Tom Symondson, CEO, Aging Australia

Dame Annette King, former Minister for Health and Labour Deputy leader

Dr Judy Blakey, Researcher and advocate for older New Zealanders

 

Leecare Solutions Individual Award for Outstanding Solutions

Wayne Naylor, CEO, Hospice New Zealand

Viv Allanson, CEO, Gener8Care

Julia Biggs, Stakeholder Engagement Manager, Oceania Healthcare, winner of the 2025 ACA Excellence in Care Overall Award and ACA Sustainability Award